FAQ 2018-01-25T23:48:10+00:00

Frequently Asked Questions?

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When people talk about “GPS,” they usually mean a GPS receiver. In fact, GPS stands for “Global Positioning System.” The system was originally developed for military use, but is now available to the general public to aid in everyday navigation. GPS data is acquired from a group of dedicated satellites orbiting the Earth. GPS receivers are actually tracking devices on the ground (or at sea). The devices can be located by calling up three or more of the closest satellites. Using a process called trilateration, the resulting information is then calculated by GPS software to identify the exact positions (latitude and longitude) of the receivers. Note that GPS satellites should not be confused with communication satellites used for wireless communications. They are two completely separate satellite networks. All of GPS LEADERS systems link to GPS satellites for location information.

A GPS antenna is tethered to a GPS LEADERS unit with a lead wire (typically 10-15 feet). The unit is then attached to the object to be tracked. Using the antenna, GPS LEADERS software then transmits the trilateral location data from the satellites to the unit through various wireless networks (including satellite wireless). The unit does some processing of events and speeds. Additionally, the GPS vehicle tracking unit has a wireless modem inside, similar to those found in cell phones. This modem is used to communicate with GPS LEADERS servers. The GPS data is sent directly from the vehicle’s unit to GPS LEADERS servers, where the information is processed, enabling customers to locate associated vehicles and assets in real-time. All data is protected, as well, available by secure login only to the respective customer.

A GPS antenna is tethered to a GPS LEADERS unit with a lead wire (typically 10-15 feet). The unit is then attached to the object to be tracked. Using the antenna, GPS LEADERS software then transmits the trilateral location data from the satellites to the unit through various wireless networks (including satellite wireless). The unit does some processing of events and speeds. Additionally, the GPS vehicle tracking unit has a wireless modem inside, similar to those found in cell phones. This modem is used to communicate with GPS LEADERS servers. The GPS data is sent directly from the vehicle’s unit to GPS LEADERS servers, where the information is processed, enabling customers to locate associated vehicles and assets in real-time. All data is protected, as well, available by secure login only to the respective customer.

GPS LEADERS Product Specialists are in-house and experts in the field. We work one-to-one with each customer individually to develop the right system for the fleet. Call 855-912-5378 today, or complete the form at the top of this page to contact a GPS LEADERS Product Specialist.

GPS LEADERS units are quite small and are often installed discretely. Especially with the use of a Y-adapter or Extended Wiring Harness.

Ask your CPA if your GPS fleet equipment purchase qualifies your business for a Section 179 tax deduction. Section 179 allows you to deduct from your taxable income the full amount of equipment purchases up to a certain limit.

You can return or exchange your equipment within 15 days from the original date of receiving your purchase for a full refund. Simply bring your item(s) to us with all contents and packaging, proof of purchase and ID, and we will process your return or exchange. You may also contact us at (951) 2330-0750 or returns@gpsleaders.com to initiate the return process. If you choose to return your equipment via a shipping method, please contact us directly and we will send a call tag to your location to pick up the equipment for return. However, if you decide to exchange your equipment you will need to pay a one-time $35 restocking fee, shipping costs, and difference in price for the new purchase order. If we owe money for the difference in pricing on your exchange we can either apply it to your order or we will refund you the difference owed through your original method of payment.

Upon receipt of order, please allow up to 24-48hrs to process the order. Once the orders is ready for shipment the customer will receive a shipment verification and tracking number via their email. All orders are shipped via FedEx, the shipping method (time-frame) is decided by the customer at time of purchase when the order is placed with a GPS LEADERS Representative. Shipping cost will vary depending on location and country.

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